Emergency Storm Response

Storm Hit? Document the Roof First.

Hail, wind, and active leaks require a safe, documented response. Vulcan inspects the roof, records observed conditions, and prepares a written contractor scope. Your carrier makes all coverage decisions.

Our Storm Damage Process

STEP 1

Document the Damage

Take photos of visible damage. Do not attempt to climb on the roof. Stay safe.

STEP 2

Call Vulcan

Reach us immediately. We prioritize storm damage calls and respond fast.

STEP 3

Contractor Documentation

We document observed conditions and prepare a roofing scope you can share with your carrier.

STEP 4

Professional Repair

Once approved, we schedule and complete the work quickly and professionally.

INSURANCE CLAIMS

We Handle the Insurance Headache

Insurance claims can be confusing and slow. We work directly with your adjuster to document damage, provide accurate scope documentation, and make sure nothing falls through the cracks. You focus on your property. We handle the paperwork.

After a Storm: Your Checklist

Inspect your property from ground level for visible damage
Check attic and ceilings for signs of leaks
Photograph all damage including close-ups and wide shots
Contact your insurance company to file a claim
Make only safe, necessary mitigation and document it before and after
Call Vulcan Construction for a free storm damage inspection

Storm Damage Questions

What homeowners ask in the first 48 hours.

What should I do first after a hail storm?

Stay off the roof. Take safe ground-level photos of visible damage, debris, leaks, and collateral damage, then review your policy and contact your carrier when appropriate. Emergency mitigation may be necessary to prevent additional damage; keep receipts and photos. Vulcan can document roof conditions and prepare a contractor scope.

Will my insurance cover a new roof?

Coverage depends on your policy, cause of loss, roof condition, deductible, exclusions, and the carrier's investigation. Vulcan documents observed roof conditions and provides a contractor scope; your insurer decides coverage and payment.

How fast can you respond to storm damage?

We prioritize storm calls and typically inspect within 48 hours in St. Louis and Chicago metros. For active emergencies (open hole, active leak), we can tarp within hours — call the market phone line directly.

Do I have to pay before insurance pays me?

Payment flow varies by policy, carrier, mortgage company, and contract. You remain responsible for your deductible and any non-covered or owner-selected work. The written proposal explains project billing before work begins.

What if my adjuster underestimates the damage?

This is common. We provide a detailed scope with photos, measurements, and industry-standard line items that you can submit for supplement review. If the adjuster still refuses full replacement, we can recommend a public adjuster or attorney specializing in roof claims.

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