Your adjuster works for the carrier. We work for you.
We document the damage, prepare the Xactimate scope, meet the adjuster on the roof, and supplement the claim until it reflects what the work actually costs. On average we add 35% to settled claims.
Insurance adjusters are trained to find the cheapest way to make a claim go away. Most of them are honest, but they work for the carrier — not for you. Without an advocate on your side, the first offer is almost always low.
Our claim advocacy service is exactly what it sounds like. We scope the loss in Xactimate (the same software the carrier uses), meet the adjuster in person, dispute line items that are missing or underpriced, and file supplements with photo evidence. When the check comes in, it reflects the real cost of proper repair.
You do not have to hire us for the repair to get the advocacy service — but most clients do, because we already know the scope cold.
Exactly what is included when you hire us for this
The work is sold with a scope, a warranty path, and a communication lane
Until the real project photo library is ready, Vulcan sells the parts that make the decision feel safe: documentation, warranty clarity, and text-backed next steps.
Written decision record
Scope, selected system, pricing assumptions, and production next steps are documented instead of buried in a call.
Warranty clarity
Material warranty and mechanical workmanship warranty are explained by system so the owner knows what each one means.
SMS-ready follow-up
Opted-in customers can get inspection reminders, project updates, storm alerts, and closeout follow-up by text.
$495 flat or 5–10%per claim
Honest ranges. Final number confirmed after a free on-site (or drone) inspection.
Questions homeowners actually ask
Is this the same as a public adjuster?▼
Does my insurer have to talk to you?▼
What if the claim gets denied?▼
Will this piss off my insurance company?▼
Do I still have to pay my deductible?▼
Other services homeowners book with this one
Storm Damage Restoration
Free inspection within 24 hours, emergency tarp if needed, and we walk the roof with your adjuster. If we cannot identify claimable damage, you owe nothing.
Roof Replacement
Complete tear-off, deck inspection, new underlayment, ice-and-water shield, and premium architectural shingles. Crews show up on time, clean up with a magnetic sweep, and document the system-specific material and mechanical workmanship warranty.
Emergency Tarp Service
On-site within 24 hours, tarp installed correctly (not just thrown over), and the full callout fee credits toward your permanent repair.